A visa file is a document problem, not a luck problem
VisaRaja is the visa desk of Hero Tours & Travels, a Delhi-based travel company led by Surinder Kumar. We are a documentation and advisory service — not an agent with contacts inside a consulate, because no such thing legitimately exists.
- Destinations covered
- 20+
- Enquiries answered
- 24/7
- Hidden fees
- 0
- Document review turnaround
- 24 hrs
What we actually do
Almost every refusal letter we read comes down to one of four things: the applicant chose the wrong visa category, the financial evidence did not hold together, the purpose of the trip was not clearly established, or the officer was not persuaded the applicant would return. None of those are decided by luck, and none of them are fixed by submitting more paper.
Our work is to read your situation the way the assessing officer will, identify what looks weak before it is filed, and build a file that answers the question being asked. For 20 destinations that means knowing the specific document each authority weighs most — the daily schedule for Japan, the letter of explanation for Canada, the covering letter for the UK, the correct letter category for China.
Who we are
Surinder Kumar
Founder & Managing Director, Hero Tours & Travels
Hero Tours & Travels has worked in inbound and outbound travel from its office at 304, GD-ITL Tower, B-08 Netaji Subhash Place, New Delhi, handling itineraries, documentation and delegations across Asia. VisaRaja applies that same documentation discipline to visa applications for Indian passport holders.
Reachable on +91 98100 56775, open 24 hours, 7 days a week.
How we work
We tell you when you do not need us
Several destinations are visa-free or visa-on-arrival for Indian passport holders, and some of them change from year to year. If your trip falls inside an exemption, we say so and charge nothing. Selling a visa nobody needs is the fastest way to lose a client permanently.
No approval guarantees, ever
Visa decisions belong to embassies, consulates and immigration authorities. Anybody promising a guaranteed approval is either misleading you or intending to do something you would not want done in your name. What we control is the file: complete, consistent and formatted the way the assessing officer expects.
Fixed quotes before payment
You get a written quote covering the government fee, the service charge and any centre fees before you pay anything. If the scope changes — a longer stay, an added applicant, an express service — we requote rather than adding a line to the invoice later.
Documents stay yours
We handle passport scans, bank statements and tax records. They are used for your application and nothing else, shared only with the relevant authority or visa centre, and deleted from our working systems once your file is closed.
What we do not do
- ✕Fabricate bank balances, employment letters, itineraries or invitations. Consulates verify, and a forged document ends your travel history permanently.
- ✕Promise approval, a specific processing time, or a particular visa validity. Those decisions are not ours to make.
- ✕Handle work permits, student visas, permanent residence or immigration petitions. Those need a licensed immigration consultant, and we will refer you to one.
- ✕Take payment before you have a written quote and know what is and is not included.
VisaRaja is operated by Hero Tours & Travels and has no affiliation with any embassy, consulate, visa application centre or government department. Information on this site is general guidance and not legal advice. Requirements change frequently — every destination page links to the official source, and that source governs.
Not sure which visa you need?
Send us your passport, travel dates and purpose of visit. We tell you the right category, the real timeline and the total cost — before you pay anything.